It's time to thrive!
Sistren is the app for Black women to thrive, foster supportive communities, nurture meaningful friendships through shared experiences and access culturally competent guidance.Join us in building a world where Black women flourish.
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Why we exist
We know that Black women support each other like no other 🫶🏾But in today's fast-paced world, finding your tribe can be a real challenge.
Life can throw curveballs and Black women often face unique challenges.With their tribe by their side, 64% of Black women agree that they've got what it takes to weather any storm and rise even stronger.
When Black women succeed, we all succeed! 💫Empowered Black women are key to a better economy and a brighter world. But don't just take our word for it – even some of the biggest names in business recognise it.
What we've built
Sistren Privacy Policy
Welcome to the SISTREN LTD (“SISTREN”, “We”, “Our”, or “Us”) privacy policy.At Sistren, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our web app (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.1. Important information and who we are
2. The data we collect about you
3. How is your personal data collected?
4. How we use your personal data
5. Disclosures of your personal data
6. Data security
7. Data retention
8. Your legal rights
9. GlossaryImportant information and who we are
Purpose of this privacy policyThis privacy policy aims to give you information on how Sistren collects and processes your personal data through your use of our web app (app.yoursistren.com), including any data you may provide through when you sign up and use our platform.Sistren is not a web-app intended for children (people under the age of 18) and we do not knowingly collect data relating to children.It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.This privacy policy supplements other notices and privacy policies and is not intended to override them.ControllerSistren is the controller and responsible for your personal data.We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your statutory rights, please contact the DPO using the details set out below.Contact detailsIf you have any questions about this privacy policy or our privacy practices, please contact our DPO in the following ways:Olivia Hylton
Sistren
Entrepreneurship Institute,
King's College London,
Bush House
30 Aldwych London WC2B 4BG
United KingdomYou have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.Changes to the privacy policy and your duty to inform us of changesWe keep our privacy policy under regular review.It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.Third-party linksThis web app may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our web app, we encourage you to read the privacy policy of every website you visit.The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
• Identity Data includes first name, marital status, title, date of birth and gender.
• Contact Data includes email address.
• Financial Data includes payment card details.
• Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this web app.
• Profile Data includes your email address, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data includes information about how you use our app and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.
For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific app feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.Our payments are handled and processed by Stripe Inc. and Alternate Labs Ltd. Please refer to their terms of service and privacy policy for details of how they operate and collect and use your Transaction Data.If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.How is your personal data collected?
We use different methods to collect data from and about you including through:Direct interactions: You may give us your Identity and Contact by signing up to app.yoursistren.com. This includes personal data you provide when you:
• create an account on our web app;
• subscribe to our service or publications;
• enter a competition, promotion or survey; or
• give us feedback or contact us.Automated technologies or interactions:
As you interact with our web app, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.Third parties or publicly available sources:
We will receive personal data about you from various third parties and public sources as set out below Technical Data from the following parties:
analytics providers such as Google based outside the UK;Financial and Transaction Data from providers of technical, payment and delivery services such as Stripe Inc. and Alternate Labs Ltd (Payhere) based outside the UK.How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• Where we need to perform the services we are about to or have provided to you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so.We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
| What we use your personal information for | Our reasons | ||
|---|---|---|---|
| To install the App and register you as a new App user | Performance of a contract with you | ||
| To provide services to you and process subscription payments from you via the App | a) For the performance of our contract with you | b) Necessary for our legitimate interests (to recover debts due to us) | |
| To manage our relationship with you including notifying you of changes to the App or our services | a) Performance of a contract with you | b) Necessary for our legitimate interests (to keep records updated and to analyse how customers use our services) | c) Necessary to comply with legal obligations (to inform you of any changes to our terms and conditions) |
| To enable you to partake in a prize draw, competition or complete a survey | a) Performance of a contract with you | b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) | |
| To administer and protect our business and this web app (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) | b) Necessary to comply with a legal obligation | |
| To make suggestions and recommendations to you about goods or services that may be of interest to you | Necessary for our legitimate interests (to develop our products/services and grow our business) |
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.Third-party marketing
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, warranty registration, service experience or other transactions.Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this web app may become inaccessible or not function properly.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.Data retention - How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including but not limited to:
• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.GlossaryLegitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation
means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
External Third Parties
• Service providers based in the UK who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services.
• HM Revenue & Customs, regulators and other authorities based in the UK who require reporting of processing activities in certain circumstances.You have the right to:
1. Request access to your personal data (commonly known as a “data subject access request“).This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
2. Request correction of the personal data that we hold about you.This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us
3. Request erasure of your personal data.This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.4. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.5. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
• If you want us to establish the data's accuracy.
• Where our use of the data is unlawful but you do not want us to erase it.
• Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
• You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.6. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.7. Withdraw consent at any time where we are relying on consent to process your personal data.However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.Please do not hesitate to contact us regarding any matter relating to this Privacy Policy - hello@yoursistren.com
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Sistren is currently run by a party of one 👋🏾 but I'm always on the lookout for passionate people who want to join and support our mission of building a world in which Black women thrive!As the African proverb says: "If you want to go fast, go alone, if you want to go far, go together".With thousands of Black women signed up to Sistren in places from London England to Sydney, Australia to the West Coast in America... we're tryna go far!